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Camera & setup

Your laptop.
Two cameras.
No rebuilding.

No proprietary scanner. Idiag Checkup runs on a Windows laptop and standard 3D cameras, the Orbbec Astra 2, which you buy yourself. We supply the software, the license and the onboarding.

What you need

What goes on your list

Orbbec Astra 2 3D camera Buy it yourself

Orbbec Astra 2 3D camera

A standard 3D depth camera from Orbbec, with a USB-C cable included. We recommend two (rear and overhead); one works too. It records only the surface shape of the back.

Buy the Astra 2 at Orbbec

Please order exactly the Astra 2. Other Orbbec models are not supported.

Buy it yourself

Stands or mounts

One per camera, with a standard 1/4-inch camera screw. The rear camera sits on a sturdy tripod at about mid-back height. The overhead camera looks down at the bent back, so it needs a tripod with a head that tilts by at least 45°, a boom arm, or a wall or ceiling mount.

The stand must not wobble: the software levels every scan with the camera's own gravity sensor, but a moving camera blurs the result.

You probably have it

A Windows laptop or PC

Windows 10 or 11, 8 GB RAM, Full HD screen and a free USB 3 port for each camera. The camera comes with a USB-C cable; for a USB-A port use a USB 3 adapter. The one at your front desk will do.

From Idiag

Software and license

The Idiag software with the camera module, the license key and the download link by email. Includes the guided capture, reports and the training planner.

Order a license
One or two cameras

Two cameras recommended. One works too.

Both setups measure the same way and give the same results. With two cameras nothing has to be rebuilt between postures, which is why we recommend it.

Setup with one camera: laptop, USB cable, camera on a tripod behind the person standing upright; for flexion the camera is raised and tilted down
One camera: standing upright; for flexion the camera is moved up and tilted down
Setup with two cameras: rear camera on a tripod and overhead camera on a boom above the bent back during flexion, both connected to the laptop
Two cameras: rear camera for standing, overhead camera for flexion, nothing to move
Lying measurement: the customer lies on their side on the mattress, back towards the camera; one camera on a tripod beside the bed, level, at about the height of the back, connected to the laptop
Lying on the side, back towards the camera
Lying down

Lying down: for mattresses and bed bases

  • The customer lies on their side on the mattress, back towards the camera.
  • One Astra 2 on a tripod beside the bed, level (not tilted), at about the height of the back.
  • The whole back from neck to pelvis must be in view.
  • In the software you choose whether the head is on the left or the right of the picture.
  • Same camera and stand as for standing scans; nothing extra to buy.
The room

A private corner, normal light

  • The back is measured uncovered (sports bra stays on), so use a privacy screen or a small room.
  • A plain wall behind the person, about 2 m (7 ft) of free space between camera and wall.
  • Normal room light. Avoid direct sunlight and bright spotlights on the person: strong infrared light disturbs the depth camera.
  • Floor space for bending forward and for kneeling on a mat.

Questions about the setup?

Write to support@idiag.de.

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